Privacy Policy (PIPEDA-Compliant) — Eternal Canine Training
Effective Date: April 1st 2026
1. Introduction
At Eternal Canine, we are committed to protecting the privacy of our clients and their personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.
2. Information We Collect
We may collect:
- Contact details (name, address, phone, email)
- Dog and care information (health, behavior, routines)
- Emergency contacts
- Service details (scheduling, home access instructions)
- Payment and billing information (securely processed)
- Website usage data (cookies, analytics)
- Photos/videos of you/your dog
3. Purpose of Collection
We use your information to:
- Deliver training and dog walking services
- Communicate about bookings and emergencies
- Ensure safety of pets, clients, and staff
- Process payments
- Improve services and website performance
- Share updates or promotions (with consent)